Refund Policy Statement

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Refund Policy

Washington’s Drive School L2P4U is committed to providing high-quality driving instruction and customer service. This refund policy explains how and when you can request a refund for our courses and services.

Eligibility for Refunds

If we cancel a course for any reason, you will receive a full refund. If you need to cancel your enrollment, please review the conditions below.

Refund Conditions

  • Before Course Start Date: Cancel at least 7 days before the course start date for a full refund minus a $25 processing fee.
  • Within 7 Days of Course Start Date: Cancel within 7 days of the course start date for a 50% refund.
  • After Course Start Date: No refunds will be issued once the course has started.

Special Circumstances

In case of a medical or family emergency, please contact us with appropriate documentation to request a refund. We also offer the option to transfer your enrollment to a future course date for a $15 fee.

Refund Process

To request a refund, contact us at [Email Address] or [Phone Number] with your enrollment details. Refunds will be processed within 10 business days to the original payment method.

Non-Refundable Fees

The $25 processing fee and the $15 transfer fee are non-refundable.

Changes to this Refund Policy

We may update this policy from time to time. The latest version will be posted on our website and will apply to new enrollments from the effective date.
Contact Us

If you have any questions, please contact us at office@washingtonsdriveschool.com.au, Phone: 1300 882 347, or Address: Level 1, 44 Watton Street, Werribee VIC 3030.”

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